Shipping Info

How we ship and when it arrives

We want you to have a good experience with our products! Part of the experience is certainly how our products get to your home. Here is all information about how we ship our goodies to you!

Processing Time

Usually 2-3 days

How long do you need to process my order?

Usually we take about 2-3 days to process your order. In rare cases we have to backorder things, face exceptionally high volume or have other process hick-ups that may cause delays. In case we have to delay shipping of your order by more than 2 weeks we will get in touch with you.

Delivery Time

Usually 3 days

How long does it take for the order to be delivered?

Take the time we need to process the order and add about 3 days for shipping. For us it is important that your order arrives at your door in a timely manner. For this reason, we use USPS First-Class Mail to deliver your order to you. For bigger orders we choose a USPS Priority Mail service. We ship your order from Boulder, Colorado.

You can see typical delivery times on the map below that we received from USPS:


How do I ship returns?

Find all details about how we process returns in our Return Policy.


What’s Nature’s Steps’ Green Shipping Program?

E-Commerce is not good for the environment, but we try to reduce its impact with our Green Shipping Program.

We aim to send every letter and package through the program. You can be sure that we have included the one we sent to you if you find the logo that we show on the left on the packaging!

Find our more about our Green Shipping Program here!